Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: November 25, 2025
1. Introduction
AdMark Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered banner creation platform and related services (collectively, the "Service").
By accessing or using AdMark Studio, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our Service.
2. Information We Collect
Account Information
When you create an account, we collect your email address, full name, and optionally your company name. If you sign up using Google OAuth, we receive your basic profile information from Google.
Uploaded Content
We collect and store images, logos, and other media files you upload to our platform for use in your banner designs. This includes photos used for face-swap features.
AI-Generated Content
We store the banners, animations, and other content generated by our AI systems based on your inputs and preferences. This includes your design settings, style preferences, and feedback provided to improve AI outputs.
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card numbers. We retain transaction IDs, billing addresses, and subscription status for record-keeping purposes.
Usage Data
We automatically collect information about how you interact with our Service, including IP addresses, browser type, device information, pages visited, features used, time spent on pages, and referral URLs.
Cookies and Tracking
We use cookies, pixel tags, and similar technologies to collect information about your browsing activities. For more details, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your transactions and manage your subscription
- Generate AI-powered banners and designs based on your inputs
- Personalize your experience and remember your preferences
- Analyze your website for brand analysis features
- Facilitate the Designer Marketplace and connect you with designers
- Send you service-related communications, updates, and promotional materials (with your consent)
- Respond to your comments, questions, and customer support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues, fraud, and security concerns
- Comply with legal obligations
4. AI Training Disclosure
Your content is NOT used to train our AI models by default. The images you upload and banners you create remain your property and are not used to improve our general AI capabilities without your explicit consent.
We use third-party AI providers (including OpenAI, Runway, and others) to generate content. These providers have their own data handling practices, and we select partners committed to data privacy. Content sent to AI providers is used only to generate your specific outputs and is not used for model training according to our enterprise agreements with these providers.
If you choose to participate in our feedback program to help improve AI outputs, you may opt-in to allow anonymized usage of your feedback data. You can opt-out at any time through your account settings.
5. Data Sharing and Third Parties
We may share your information with the following categories of third parties:
Service Providers
- Payment Processing: Stripe processes all payments securely
- Cloud Infrastructure: We use cloud hosting providers to store and serve your data
- AI Services: Third-party AI providers generate content based on your inputs
- Analytics: We use analytics services to understand Service usage
- Email Services: We use email providers for transactional and marketing communications
Designer Marketplace
When you request work from a designer through our marketplace, we share relevant project information (images, instructions, design requirements) with the assigned designer. Designers are bound by confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. We retain and use your information as necessary to:
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes. Your generated content may be retained in backup systems for up to 90 days.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a portable copy of your data in a structured format
- Restriction: Request that we restrict processing of your information
- Objection: Object to processing based on legitimate interests
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. CCPA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
- Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: You have the right to request deletion of personal information we have collected from you
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell your personal information
- Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights
To exercise your CCPA rights, please contact us at [email protected] or call us at the number provided in the Contact section.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to other countries, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other valid transfer mechanisms.
10. Children's Privacy
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems.
11. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and security
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
For GDPR-related inquiries, please see our GDPR Compliance page.
13. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will also send you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of such changes.